FAQs
Product & Quality
How can I get a sample?
Please contact our sales team to request the sample you need.
What cleanroom classes are your products suitable for?
Our cleanroom consumables—including wipers, sticky mats, and gloves—are suitable for ISO Class 3 to Class 8 cleanrooms ( Class 1 to 100,000). Each product’s suitability depends on its material and testing results.
Do you provide OEM or ODM services?
Yes. We provide both OEM and ODM services. You can customize size, packaging, logo. Our experienced R&D and manufacturing teams can support your branding and functional requirements from design to mass production.
Do you offer ESD or sterile versions of your products?
We offer ESD-safe and sterile variants of selected products, including wipers, gloves, and garments. Please specify your requirements when placing an inquiry, so we can recommend the right solution based on your cleanroom environment.
Order & Shipping
Can you ship to my country?
We export to over 50 countries worldwide, including Southeast Asia, the Middle East, Europe, and North America. We can arrange international shipping via air, sea, or express based on your preferred method.
What is your MOQ?
Our minimum order quantity (MOQ) depends on the product. For standard items, the MOQ is usually low. For OEM/customized items, the MOQ may vary based on specifications such as size, color, or logo requirements.
How long is your production lead time?
For standard products in stock, we can ship within 2–7 days. For customized orders, the typical lead time is 7–15 days, depending on the order volume and production schedule.
Can you support urgent orders or fast delivery?
We understand the urgency of cleanroom operations. If you have a tight deadline, let us know in advance—we can prioritize urgent orders and offer express shipping options to meet your delivery needs.
Support & Service
What certifications do your products have?
Our cleanroom consumables are manufactured in compliance with internationally recognized standards. The certifications and credentials we hold include:
- ISO 9001 – Quality Management System
- ISO 14001 – Environmental Management System
- RoHS / REACH – For environmental and chemical safety (applied to relevant materials)
- CNAS-Certified Testing Laboratory – Certified for NVR (Non-Volatile Residue), LPC (Liquid Particle Count), and APC (Airborne Particle Count)
- NEBB-Compliant Cleanroom Practices – Our cleanroom operations follow NEBB-recommended procedures for cleanliness verification and environmental monitoring